Reviews
At Spring Branch AC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 171 Reviews
Darlena Eggebrecht
09/24/2024
09/24/2024
As always, Spring Branch AC has done a fabulous job. I've been using them for over 30 years. This time my need was for them to answer to a home inspection. They came on short notice and provided their review/report for the sell of our home to continue on. Thank you Marvin! Thanks for always being so kind and for doing such a great job. You are appreciated!
Sheri Brown
08/08/2024
08/08/2024
Spring Branch AC came to our rescue to install a dryer in-line duct exhaust fan in our attic. We had removed the old one some time ago which was not a good thing to do and of course, it impacted the dryer's ability to work well. Chris (owner) was quick to respond to our call, found the required unit and scheduled the installation quickly. The technician that came out was very professional, had many years experience with SB AC and got it done.
They did have to return to "tweak" the installation with a unique problem with the sensitivity of the exhaust unit to detect the dryer was on and to start up and pull air through the dryer exhaust fan. The technician that did the initial installation came to do the adjustment. He was relentless in finding what was causing the unit to inadvertently turn off which was a blockage in the vent pipe. We were so appreciative of his focus on our satisfaction and ensuring that he did not leave until the problem was solved and the unit fully functional! Very grateful to be able to dry clothes without running them through multiple cycles to get them dry!
The entire company is just as proactive and attentive as our technician. Strong focus on customer satisfaction, highly professional employees that know their stuff, and fair pricing. We highly recommend them!
Zachary Lewis
07/23/2024
07/23/2024
Lost my AC during Hurricane Beryl and got a few quotes and was impressed with the technician Marvin that came out. Decided based on him to give Spring Branch AC a try as he explained everything they would do and made me comfortable. Had a few conversations with the owner Chris and set up a time to install a complete HVAC system. Unfortunately I had to be out of town for work, but my teenage son was there during the install and everything worked out. Very professional crew and got the job done right. Highly recommend!!
Pat Schier
07/15/2024
07/15/2024
I called Spring Branch Air after my bathroom sink filled with water with no one using it. Chris knew exactly what the cause was and sent a technician out to clear the clog and then put in a better drain from the air conditioner overflow into the ground instead of draining into my sink. Who ever heard of such a thing? Obviously, it’s a cheaper way to build. Thank God, Chris knew what it was and fixed it right away. I now have peace of mind and am blessed to have Spring Branch Air as an honest provider
Pat S.
Victoria Staff
07/15/2024
07/15/2024
Hurricane Beryl nicely left a huge tree branch on both of my outside compressors. Spring Branch came out the very next day and gave an estimate and installed two units two days later. Not only thoroughly competent and quick, their technicians are very nice and cleaned up afterwards. I highly recommend them!
Ervin Juhasz
06/22/2024
06/22/2024
We went by other reviews and glad we did.They are very friendly and professional, from the person that answered the phone to the technician that was sent. We needed a part that tech didn't have on his truck, so they sent another tech with the part. They were very reasonable with the price, and showed up at the estimated time, and called when they got here. Juan was the tech, very professional and knowledgeable. We highly recommend and we'll definitely use again when needed.
Kevin Strachan
06/14/2024
06/14/2024
Jesse arrived and diagnosed the root cause of my air conditioning not working. He had the replacements with him to get my unit up and running. He checked out the remainder of the unit to confirm everything was within spec. Professional and courteous service and reasonably price. I have and will continue to recommend Spring Branch.
Kevin Strachan
06/14/2024
Located in Montgomery
06/14/2024
Located in Montgomery
Chris the owner answers the phone. This shows me that he is actively involved with his customers. The technicians that have been to my house are professional, knowledgeable, trustworthy, and courteous. I appreciate their recommendations for safety and reliability of my a/c. I use Spring Branch at my home and refer them to my clients that are needing a/c work.
Gladys Irizarry
06/08/2024
06/08/2024
Chris from Spring Branch AC has been our go to for many of our plumbing and AC issues. Recently they replaced two water heater tanks located in our very small and limited attic space. The techs were on time, professional and very detailed. They also left everything around their work area as clean as they found it. Highly recommend Spring Branch AC and their great professional staff! Thank you
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